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Refund Policy:
At TubTimeSpaSupply.com, we're proud of our quality and we stand behind our products. We have a low return rate, but if you should have a problem with anything you purchase from us, we want to make sure it's taken care of.
If the wrong item is sent to you, we will pay for shipping of the original item to us and the replacement item sent to you.
If your product was damaged in shipment, we will arrange to ship it back at our expense and we will ship you a replacement product at no charge after we receive the damaged item.
Defective items returned within 30 days will be replaced at our cost. After 30 days defective returns are subject to the product warranty.
If you received what you ordered but you still wish to return it. You are responsible for shipping it back to us. Unwanted items must be returned within 30 days of purchase. You must also get an RMA before returning items to us. Please email [email protected] for request.
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